Program name: Peeva Account Notifications

How you opt in

Peeva text messages are opt-in only. You opt in while creating a Peeva account at https://fetch.peeva.co/sign-up:

1. Enter your email address on the first screen.
2. On the account details screen, enter your first name, last name, and mobile number.
3. Below the mobile number field, check the SMS consent box. It is unchecked by default and is optional.

The consent checkbox reads, verbatim:

“By checking this box, I agree to receive recurring transactional text messages from Peeva at the mobile number provided, including microchip registration confirmations, renewal and billing reminders, and lost/found pet notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. See our Terms of Service and Privacy Policy.”

You can finish creating your account without checking this box. Consent to receive text messages is not a condition of purchase.

What messages you will receive

All messages in this program are transactional and account-related. They include:

• Pet microchip registration confirmations
• Account and profile updates
• Found-pet alerts when a registered pet is located and scanned
• Annual registration renewal and billing reminders

Sample messages

• Peeva: Your pet’s microchip is now registered and active on your account. View or update details at peeva.co. Reply STOP to opt out, HELP for help.
• Peeva: Good news — a registered pet on your account has been found and scanned. We are connecting you with the finder now. Reply STOP to opt out, HELP for help.
• Peeva: Your pet’s registration renews soon. Renew at peeva.co/renew to keep your pet’s protection active. Reply STOP to opt out, HELP for help.

Message frequency and cost

Message frequency varies based on your account activity. Message and data rates may apply. Peeva does not charge you for these messages; your mobile carrier’s standard rates apply.

How to opt out

You may opt out at any time by replying STOP to any message from Peeva. You will receive a single confirmation message and will not receive further texts in this program.

How to get help

Reply HELP to any message from Peeva, email support@peeva.co, or call our customer support line at 833.733.8226. (833.733.8226 is our voice support line, not the number our text messages are sent from.)

Supported carriers and delivery

Message delivery is subject to your mobile carrier’s network. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Peeva shares information with service providers solely as necessary to provide and support its messaging services.

See our Privacy Policy and Terms of Service.

Contact us

Peeva, Inc. • 640 Ellicott Street, Buffalo, New York 14203, United States
support@peeva.co • 833.733.8226

Last updated: August 31, 2026