Terms of Service
Terms of Service
Welcome to Peeva. The Peeva website and Peeva Fetch application are provided by Peeva Inc. (“Peeva”, “we” “us” or “our”). These terms and conditions govern your (“you” or “your”) access to and use of the Peeva.co web site (the “Website”), the Peeva Fetch application, and any other services provided by Peeva via the Website; including without limitation our central pet microchip registry fetch.peeva.co where millions of pet microchip identification numbers are paired with their own electronic pet medical records for a critical mass of pets.
Peeva has developed a universal pet microchip reader that can read all brands of microchip ID’s regardless of their frequency and pull up pet medical records simply by scanning a pet’s microchip and display medical information by integrating with the existing systems already in place at your vet offices. Peeva also works well with any reader that can connect to a desktop PC.
Peeva’s goal is to provide pet owners with the peace of mind of knowing their pet’s microchip will be scanned and read regardless of its brand. Peeva is the first and only company to read, record, analyze and catalog any brand of microchip (regardless of the manufacturer), instantly update medical information, and notify pet owners with the precise location whenever their pet is scanned for a microchip via real time instant mobile and email notifications. Peeva provides this service for a one-time nominal fee to pet owners for the lifetime of their pet. Access to the Website, information about our services, use of the Services, and registration to use our Products is subject to these Terms and Conditions and the Peeva Privacy Policy available on the Website.
Acceptance of Terms
By registering your pet with our Services, you indicate your unconditional acceptance of the following Terms and Conditions. Please read them carefully, as they may have changed since your last visit. Peeva may update these terms at any time and provide notice to you the end user when we do.
Scope of Service
Peeva maintains this service to the user community that registers their pet. In doing so, you are responsible for obtaining any equipment and Internet service necessary to access our Website and for paying any fees for the equipment and service you select in addition to our nominal fee to ensure your pet’s microchip is scanned, read, and that you are notified as quickly as possible should your pet go missing and later be scanned by any pet care professional in our network or outside our network via our open API.
Opting in.
When subscribing to our service, you are registering your pet in our centralized pet microchip database for the lifetime of your pet. You are required to enter your preferred email address and mobile telephone number and in doing so you consent to our SMS and email instant notification features to ensure you will be automatically and instantly contacted via the mobile telephone number and preferred email address you provide whenever your pet’s microchip ID is scanned by Peeva. We may notify you from time to time of any added feature that may be of value to you. You have the option to opt-out of all communications from us in the notification settings section of your dashboard page. Here you can also add or edit your physical address or delete it altogether at any time. You can also add additional details about your pet, upload your pet’s picture, add back up contacts, easily locate your pet’s veterinarian and link to your pet’s profile. In doing so you are also opting to be found in our Omni search- a feature only accessible by veterinary professionals in our network with login privileges to access. You are responsible for ensuring your contact information is correct and you will be required to keep your contact information up to date in our system in the event that your physical address, preferred email, and or mobile telephone number change. You are required to select the brand of microchip when enrolling your pet. We may alter, suspend, or discontinue your use or access to this Website or our Services in whole or in part, at any time and for any reason, without notice. The Website may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons.
Peeva will never spam you or send you any emails for services that are out of the realm of our business. Peeva will, however, notify you of new features and functions from time to time to ensure you get the most out of our service.
All Payments are final and non refundable
When enrolling your pet’s microchip into our centralized registry you are agreeing to pay the full cost of our service for whichever subscription option you chose which is in plain view throughout our sites various landing pages and on the enrollment form itself and you are required to agree to these terms. In doing so, you willingly submit your contact information; including your name, email, physical address, your pet’s microchip ID, you select the brand of microchip, as well as your credit or debit card number, date of expiration, zip, and CVC number. In doing so you agree to Peeva’s Privacy Policy and Terms Of Service (clearly outlined in this agreement). All payments like all subscriptions are permanent, final, and not refundable. This information is displayed in a pop up after submitting your payment information at which point you have the option to cancel or continue. If you chose to cancel, your payment will not be processed and your pet will not be enrolled. There are absolutely no cancelations or refunds after signing up and agreeing to these terms.
Lost Pet Alerts can be sent out once per month and are not refundable.
Website Content
Users have a personal, non-transferable, non-exclusive right to access and use the Content of this Website subject to these Terms and Conditions. The term “Content” means all information, text, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
The Content may contain typographical errors, other inadvertent errors or inaccuracies. We reserve the right to make changes to document names and content, descriptions or specifications of products or services, or other information without obligation to issue any notice of such changes.
You may view, copy, download, and print Content that is available on this website or through the Services, subject to the following conditions:
- The Content may be used solely for internal informational purposes. No part of this website or its Content may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording for any other purpose.
- The Content may not be modified.
- Copyright, trademark, and other proprietary notices may not be removed.
Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Website or any Content displayed on this Website, through the use of framing or otherwise, except: (a) as expressly permitted by these terms of use; or (b) with our prior written permission or the permission of such third party that may own the trademark or copyright of material displayed on this Website.
Registration and Membership; Product Sales
In order to start your Peeva registration and subscription, you must register your pet on our fetch.peeva.co Website. To register, you provide as much detailed information about your pet as possible including its, breed, name, age, size, microchip ID, your name, your address and billing information, phone number, email, veterinary provider, back up contact, and your valid email address and password to create your login profile. All information that you provide to Peeva, including your credit card information, is subject to Peeva’s Privacy Policy. You are responsible for keeping your registration information up to date through the account page on the Website.
As a registered user of Peeva Fetch, you have the option to agree to receive emails promoting any insightful content articles specific to your pet if you so chose, and other offerings as we update our terms over time with the option to unsubscribe to our notifications at anytime clearly defined an appended to the end of any message or notification, or by simply emailing us at support@peeva.co
BY SUBSCRIBING YOU AGREE TO PAY OUR REQUIRED REGISTRATION AND SUBSCRIPTION FEE FOR YOUR PET AND AGREE TO THE END USER LICENSE AGREEMENTS (EULA) BEFORE DOWNLOADING ANY SOFTWARE OR UPDATES TO OUR SOFTWARE
Billing and Payments
The price of the Services and/or goods is payable in full before creating a user profile. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover (please check our Shipping, Return and Exchange Policy for an updated list). We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Peeva the right to store and process your information with the third party payment service, which it may change from time to time; you agree that Peeva will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service; by visiting their website. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
Local Taxes
You may be charged local sales tax or VAT, if applicable.
International Access
This Website may be accessed from countries other than the United States. This Website and the Services may contain references to services that are only available within the United States and U.S. territories. Any such references do not imply that such products will not be made available by Peeva outside the United States. If you access and use this Website outside the United States you are responsible for complying with your local laws and regulations.
Limitation of Liability
IN NO EVENT SHALL PEEVA OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE TO ANY USER OF THIS WEBSITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF THE USE, INABILITY TO USE, UNAUTHORIZED ACCESS TO OR USE OR MISUSE OF THE PRODUCTS OR THE WEBSITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
YOU AGREE PEEVA’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS AND CONDITIONS, THE WEBSITE, THE CONTENT, OR ANY PRODUCT OR SERVICES WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU PAID TO PEEVA
Indemnification
By using this Website, our Services, or supplied Products, you agree to indemnify, hold harmless and defend Peeva from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with use of this Website, Services, or Products by you or any other person accessing the Website using your member login account.
Content Submitted by Users
Accuracy: You may use this Website (but not subscribe to our Services) without volunteering personally identifiable information. Please refer to our Privacy Policy for additional information on our practices for handling personally identifiable information. However, if you choose to provide information to register for or participate in a service, event, or promotion on this Website or to use our Services, you agree that you will provide accurate, complete, and up to date information as requested on the screens that collect information from you.
Liability: We are not responsible or liable for the conduct of users or for any views, opinions and statements expressed in Content submitted for public display through our Website, such as through any user submitted commentary below individual postings and article submissions on our Web log. We do not prescreen information posted to online blog comments, if any. With respect to such forums, we are acting as a passive conduit for such distribution and are not responsible for Content. Any opinions, advice, statements, services, offers, or other information in Content expressed or made available by users of an online discussion forum are those of the respective author(s) or distributor(s) and not of Peeva. We neither endorse nor guarantee the accuracy, completeness, or usefulness of any such Content. You are responsible for ensuring that Content submitted to this Website is not provided in violation of any copyright, trade secret or other intellectual property rights of another person or entity. You shall be solely liable for any damages resulting from any infringement of copyrights, trade secret, or other intellectual property rights, or any other harm resulting from your uploading, posting or submission of Content to this Website.
Monitoring: We have the right, but not the obligation, to monitor Content submitted to our Website to determine compliance with these Terms and Conditions and any other applicable rules that we may establish. We have the right in our sole discretion to edit or remove any material submitted to or posted in any online discussion forum or chat room provided through this Website. Without limiting the foregoing, we have the right to remove any material that Peeva, in its sole discretion, finds to be in violation of these Terms and Conditions or otherwise objectionable, and you are solely responsible for the Content that you post to this Website.
Lobbying: Federal law restricts lobbying activities by tax-exempt organizations. “Lobbying” includes certain activities intended to influence legislation. Content posted by users does not constitute lobbying by Peeva, but may constitute lobbying by you or an organization that you represent. You are responsible for complying with any applicable lobbying restrictions.
Prohibited Content
By accessing our Website, or other service provided through our Website, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person to use our Website or any related chat room or online discussion forum to:
- Transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, as determined by Peeva.
- Use a name or language that Peeva, in its sole discretion, deems offensive.
- Post defamatory statements.
- Post hateful or racially or ethnically objectionable Content.
- Post Content which infringes another’s copyright, trademark or trade secret.
- Post unsolicited advertising or unlawfully promote products or services.
- Harass, threaten or intentionally embarrass or cause distress to another person or entity.
- Impersonate another person.
- Promote, solicit, or participate in any multi-level marketing or pyramid schemes.
- Exploit children under 18 years of age.
- Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum.
- Introduce viruses, worms, Trojan horses and/or harmful code to the Website.
- Obtain unauthorized access to any computer system through the Website.
- Invade the privacy of any person, including but not limited to posting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age).
- Solicit personal information from children under 13 years of age.
- Violate any federal, state, local, or international law or regulation.
- Encourage conduct that would constitute a criminal or civil offense.
Minors
Peeva services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 can use this service only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for any and all activities, subscribers and purchasers.
Intellectual Property Rights
Unless otherwise noted, all Content contained on this Website is the property of Peeva and/or its affiliates or licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. Product names are trademarks or registered trademarks of their respective owners.
This license shall remain in effect until we delete the Content from our systems.
Copyright Infringement; Notice and Take Down Procedures
If you believe that any materials on this Website infringe your copyright, you may request that they be removed. This request must bear a signature (or electronic equivalent) of the copyright holder or an authorized representative and must include the following information: (1) identification of the copyrighted work that you believe to be infringed, including a description of the work and, where possible, a copy or the location of an authorized version of the work; (2) identification of the material that you believe to be infringing and its location, including a description of the material, its Website location or other pertinent information that will help us to locate the material; (3) your name, address, telephone number, and email address; (4) a statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law; (5) a statement that the information in your claim is accurate; and (6) a statement that “under penalty of perjury,” you declare that you are the lawful copyright owner or are authorized to act on the owner’s behalf. Our agent for copyright issues relating to this Website is: 640 Ellicott Street, Buffalo, NY 14203
In an effort to protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users of this Website who are repeat infringers.
Security
When you register your pet with our services on this Website, you may be required to establish a login identifier and a password. You are responsible for protecting your login and password from unauthorized use, and you are responsible for all activity that occurs on your account (including without limitation financial obligations). You agree to notify us immediately if you believe that your login or password has been or may be used without your permission so that appropriate action can be taken. We are not responsible for losses or damage caused by your failure to safeguard your login and password.
Disclaimer of Warranty
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, PEEVA DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THIS WEBSITE IS FREE OF ERRORS; (ii) THE PRODUCTS OR SERVICES ARE NOT DEFECTIVE; (iii) THE FUNCTIONS OR SERVICES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF CONTENT) PROVIDED BY THIS WEBSITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iv) DEFECTS WILL BE CORRECTED, OR (v) THIS WEBSITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Exclusions
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Links to Third-Party Websites
This Website may contain links to third party Websites that are provided to you as a convenience. Any outside Website accessed from our Website is independent from Peeva, and we have no control over the content of such Websites. We are not responsible for the content of any linked Website or for any loss or damage incurred in connection with your use of such links or dealings with the operators of such third party Websites.
No Implied Endorsements
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Peeva of that third party or of any product or service provided by a third party. Likewise, a link to any third party Website does not imply that we endorse or accept any responsibility for the content or use of such a Website. Peeva does not endorse, warrant or guarantee any product or service offered by any third party through an online discussion forum or chat room accessible through this Website and will not be a party to or in any way monitor any transaction involving any third party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you are responsible for exercising appropriate judgment and caution.
Jurisdictional Issues
We make no representation that information on this Website, or the Products or Services we provide, are appropriate or available for use outside the United States. Those who choose to access this Website from outside the United States do so on their own initiative and at their own risk and are responsible for compliance with applicable local laws.
Termination
We may terminate any user’s monthly subscription or access to our Website or Services, including access to any online discussion forum or chat room, in our sole discretion, for any reason and at any time, with or without prior notice. It is our policy to terminate users who violate these terms and conditions, as deemed appropriate in our sole discretion. You agree that we are not liable to you or any third party for any termination of your access to our Website or Services.
Enforcement
These Terms and Conditions shall be governed and interpreted pursuant to the laws of the State of New York, United States of America, notwithstanding any principles of conflicts of law.
All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English language in New York, NY, U.S.A. under the commercial arbitration rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the State of New York. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys’ fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding the foregoing, we shall be entitled to seek injunctive relief, security, or other equitable remedies from federal and state courts located in the State of New York or any other court of competent jurisdiction. Under no circumstances shall the arbitrator be authorized to award punitive damages, including but not limited to federal or state statutes permitting multiple or punitive damage awards. Any purported award of punitive or multiple damages shall be beyond the arbitrator’s authority, void, and unenforceable. BY AGREEING TO THESE TERMS OF SERVICE, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO HAVE A COURT HEAR CLAIM ARISING IN CONNECTION WITH THIS AGREEMENT, AMONG OTHER WAIVERS OF RIGHTS SET FORTH IN THIS AGREEMENT.
Severability
To the extent you are located in the United States, if any provisions of this Agreement are not permitted by applicable law or regulation, those provisions shall be of no force or effect as between you and Peeva. If any part of these Terms and Conditions is held to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions as between you and Peeva.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties relating to the subject matter herein. We may, at our sole discretion and without notice, revise these terms at any time by updating this posting.
For Additional Information
If you have any questions about these Terms and Conditions, please contact info@peeva.co.
Last updated March 14, 2024
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