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Frequently Asked Questions

About Peeva

Peeva is a technology company that is committed to resolving the missing pet problem with proprietary tools (hardware, firmware, and software) that streamline veterinary and shelter workflow. Peeva is the first and only end-to-end universal pet microchip identification system and centralized database that marries large and disparate data sets to bring lost pets back to their families as quickly as possible. Millions of Microchip IDs are paired with their own Medical Records in one Centralized Pet Database to ensure all pet microchips are scanned and read. Veterinary professionals can access the complete life histories of pets by simply scanning their microchips and instantly notify pet owners of the exact location at the exact second it happens to get their pets back as quickly as possible.

Peeva is working on three connected problems: the missing pet epidemic, the lack of standardization across microchips and scanners, and a fragmented industry that cannot share data. Our original research on each is on the Research & Findings page.

Peeva has three products.

  1. Peeva Fetch: Our central pet microchip registry and electronic medical records portal.
  2. Peeva Arf-ID: Our microchips are tiny, and can be read by all microchip scanners.
  3. Peeva Microchip Scanners: We have developed scanners that can read all pet microchips regardless of the brand, or frequency. We can even read encrypted microchips.

Our mission is to make microchip scanning the standard for all veterinary professionals, shelters, and rescue groups because every pet owner should have the confidence and peace of mind in knowing their pet’s microchips will be scanned and read. The missing pet problem in the US is an epidemic that could be reduced to a manageable problem if microchip scanning was the standard for all veterinarians and shelters. Peeva is making microchip scanning the standard by streamlining workflow.

Peeva Fetch is our central pet microchip registry and pet medical records portal.

Pet owners are instantly notified by mobile SMS and email notifications whenever their pet is scanned with the name of the practice where their pet was scanned from, the address, telephone number, and exact location on a map in seconds.

Certainly. Peeva seamlessly integrates with established veterinary systems, including:

  • Avimark
  • IDEXX Cornerstone Practice Management
  • DVM MAX
  • ClientTrax
  • eVetPractice
  • ImproMed
  • And more.

Yes. Peeva works well with all PIMS and is a further extension to those services. Our system works with any microchip scanner that can connect to a desktop via Bluetooth or USB port. Peeva also makes its own scanners, which read every microchip, including encrypted chips.

Pricing & Enrollment

The cost of registering any brand of microchip with Peeva online is $54.95/year, or $249 once for lifetime protection with no renewal fee.

Yes. The registration fee funds what makes a registry useful when a pet is actually found: a maintained record, instant notification when the chip is scanned, and a live recovery team available 24/7/365. Registering with Peeva also makes your pet’s record searchable through the AAHA Universal Pet Microchip Lookup Tool.

Free services vary widely. Before relying on one, read its privacy policy to learn what it may do with your contact details, whether it verifies ownership, and whether anyone answers the phone when your pet turns up. More: Free pet microchip registries: what to check first.

Pet owners that have their pet’s enrolled with Peeva can update their details and their pet’s information at any time at no cost. If the pet is being re-homed to another owner, the new owners will be required to pay to enroll the pet with Peeva after the new and prior pet owner both fill out the required transfer of ownership forms.

If you are a pet owner talk to your vet. If you are a pet care professional, please contact sales@peeva.co.

Yes. Peeva’s microchips are ISO standardized 134.2 kHz microchips certified by ICAR. You can learn more about our microchips here and more about the importance of obtaining an ICAR certification here.

Microchips

Microchips are radio-frequency identification (RFID) implants that provide a permanent ID for pets. They are the only pet reunification technology option available that is implantable and not attached to a collar. So unlike everything else that attaches to a collar, microchips cannot fall off, be removed, or become impossible to read. Microchips also do not require a power source like GPS. Learn more about our microchips here.

Microchips have a unique identification number. If a pet gets lost and is taken to a vet clinic or animal shelter, it should be scanned for a microchip to reveal the unique ID number. When a microchip scanner is passed over a pet, the microchip gets enough power from the scanner to transmit the microchip’s ID number. That number then needs to be entered into a pet recovery service and the rightful pet owner should be contacted using the contact information on file. For microchips to work they need to be registered.

When registered and scanned correctly, microchips will work almost every time. When a pet owner registers a pet’s microchip, the owner’s contact information can be looked up via a unique code. The code is retrieved by an external scanner via radio-frequency identification (RFID).

RFID stands for radio-frequency identification. A pet microchip is a passive RFID transponder: it has no battery and does nothing on its own. When a scanner is held within a few inches, the scanner’s radio field powers the chip just long enough for it to transmit its unique identification number.

Microchip frequency is the frequency of the radio wave. Microchips in the US are 1 of 3 frequencies; 125 kiloHertz (kHz), 128 kHz, and 134.2 kHz. Other examples of things that use RFID (radio-frequency identification) include EZ Pass for toll booths and electronic tags to prevent shoplifting.

No more than a routine vaccination. The chip is implanted with a needle in a few seconds, with no anaesthetic and no surgery; most animals react the way they react to a shot. Peeva microchips are slightly smaller than other brands, so the syringe is smaller too. They comply with ISO 11784/11785 and operate at 134.2 kHz.

A microchip lasts the lifetime of your pet. It has no battery and no moving parts, so there is nothing to run down and nothing to expire. What can lapse is the registration behind it: a record with an old phone number is as good as no record, so keep your contact details current.

No. A microchip stores exactly one thing: a unique identification number. It holds no medical records, no owner details and no location.

Everything useful lives in the registry that number is linked to. Peeva pairs the microchip number with the pet’s medical records in its registry, so a veterinary professional in the Peeva network who scans the chip can pull up the record, and you are notified of the scan. The chip itself never changes.

No. This is a common misconception about pet microchips. Microchips are RFID implants that are activated when a reader is passed over it at close range. GPS is much too large to be implanted into an elephant let alone a dog or cat.

No. Phones do not have RFID readers at the frequencies pet microchips use, and there is no scanner app on any platform. Reading a chip requires a dedicated scanner. Why there is no microchip scanner app.

No app can read a chip, but you can check whether a microchip number is registered with our free microchip lookup. If you do not know the number, any veterinary clinic or shelter can scan your pet and read it out.

Peeva’s Arf-ID microchip is an ISO 11784/11785 chip operating at 134.2 kHz, so any ISO-compatible scanner can read it, and at a slightly longer range than older frequencies. It is slightly smaller than other microchips, which means a smaller syringe and an implant no more invasive than a routine vaccination. It is ICAR certified. More about Peeva microchips.

Microchips are “reactive” because they are permanent and can’t be tampered with. So if someone takes your pet’s collar off and eventually takes it to a vet in the Peeva network, you will be notified right away.

Yes. You first need to register the microchip with Peeva. You should also have it checked every time you go to a vet to make sure it didn’t migrate to another part of your pet’s body which can sometimes happen.

Once your pet is microchipped, there are only three things you need to do:

  1. Make sure the microchip is registered with Peeva
  2. Ask your veterinarian to scan it at least once to see if it works
  3. Keep your contact information up-to-date in the Peeva registry

We have not found a medical or practical one. Adverse reactions are rare and usually minor: temporary swelling at the site, or a chip migrating a short distance under the skin, which affects readability rather than health. A microchip is the only permanent identification a pet will have.

The real risk is an unregistered chip. A chip only works if it is enrolled in a registry that keeps the record current and answers the phone. What a microchip does, and what it cannot do.

No. Many cities and counties legally require a rabies tag on the collar, and a microchip does not satisfy that requirement. What Peeva adds is a record that stays with the pet: a vet, groomer or daycare in the Peeva network can confirm current vaccinations by scanning the chip, and the record is reachable 24/7/365 when a clinic or county office is closed.

Microchipping animals comes with minimal to no risks and offers numerous benefits. It’s important to note that not all shelters or veterinary clinics routinely scan for microchips unless specifically requested, and they are cognizant of concerns related to missing implanted microchips. In certain cases, extra measures to detect a microchip may not be taken before decisions regarding euthanasia or adoption are made. While some “universal” scanners have been introduced, they may not be truly universal as they cannot detect various microchip frequencies used for different brands of microchips. Peeva is actively addressing this issue to enhance the reliability and effectiveness of microchip scanning and reuniting lost pets with their owners.

Yes. Most veterinary clinics implant microchips during a routine appointment, and many shelters and rescues chip every animal they adopt out. Ask for an ISO 134.2 kHz chip so any scanner can read it, and register it in your name the same day.

Call the shelter, or have it scanned by a vet or pet store in Peeva’s network. The shelter should have scanned the animal before letting you adopt it. And if they could only detect a chip and not read it- you or they should have it scanned somewhere else. It’s not cool if you have someone else’s dog or cat. Some shelters implant microchips into every animal they adopt out, so check with the shelter and find out your new pet’s microchip number so you can get it registered in your name and then register it with Peeva to ensure that your information is available across all devices and hidden (encrypted) behind a company firewall. You can also ask a vet in the Peeva network to scan for a chip. The Peeva scanner will ensure your chip is read.

Yes. However, both will need to be registered. Very few pets are microchipped twice so a vet tech or shelter worker will assume the first chip read is the only microchip a pet has. Microchip scanners do not read multiple chips simultaneously.

Yes. A microchip can fail to result in reunification even when implanted correctly due to incompatible scanners, failure to scan, an unregistered chip, or outdated owner contact information. The chip itself may function, but the system around it can fail.

Some scanners cannot read all frequencies, scanning may be rushed or incomplete, or the chip may have migrated slightly. These factors can cause a present microchip to be missed.

Scanners read the first chip detected. If that chip is unregistered, it may be assumed the pet has no usable registration—even if a second, registered chip is present.

They do not interfere electronically, but only one chip can be read at a time. If the unregistered chip is detected first, it can block access to the registered chip’s data.

While rare, physical trauma or manufacturing defects can render a chip unreadable. Most failures, however, are procedural—not technological.

Cats are less likely to be scanned, more likely to be assumed feral, and more often lack up-to-date registration. In Peeva’s missing-pet study, 96% of cats reported missing were never found, against 77% of dogs. See the research.

No. The identification number is written at manufacture and cannot be changed. What can change is the registry record it points to, which is why registration and transfers of ownership matter.

Registration & Registries

“Activating” a microchip means registering its number to you in a registry. Any brand of chip can be registered with Peeva in about a minute: register here. Until a chip is registered, a scan returns a number that leads to no one.

Use the free microchip lookup to check a number. For chips registered elsewhere, the AAHA Universal Pet Microchip Lookup Tool shows which participating registry holds a record; if no registry and enrollment date appear, do not assume the chip is registered.

The scan works, the number appears on the screen, and the trail stops. The finder has an identifier and no way to reach you. This is the most common way microchips fail. Register your pet’s microchip.

A microchip will only work if it’s registered to the pet owner directly in a database offered by a legitimate pet recovery service that is actively searched. That registry will also need to provide a more than adequate telephone support team that can be available to answer calls that come inbound at all times of the day 24/7/365 to facilitate the prompt return of your animal safely and as quickly as possible. Depending on the shelter your pet turns up in, that can decide whether it comes home.

Registering with Peeva gives your pet’s microchip an actively maintained record, instant SMS and email notification with the location whenever the chip is scanned inside our network, and live support 24/7/365. Peeva also makes its records searchable through the AAHA Universal Pet Microchip Lookup Tool, so a clinic or shelter outside our network can see where the chip is registered and call us.

No. If the microchip is already registered with another company before Peeva registration and ownership details differ, we will alert the other company. We will collaborate with them to ensure the rightful owner is notified and work together to facilitate the safe return of the pet to its rightful owner.

Yes, Peeva is a North American central pet microchip registry where any brand of microchip can be enrolled.

Every microchip company would like to have a central registry, but Peeva Fetch (our central pet recovery database) has a critical mass of pet registrations of other brands as we auto enroll thousands of chip IDs with every hospital we onboard.

The AAHA universal pet microchip lookup tool searches participating registries to identify where a microchip record may be maintained. It doesn’t provide the pet owner’s contact details; instead, it reveals the name of the registry the microchip is registered with, so that registry is then called directly.
AAHA does not maintain a microchip database of its own; its tool queries participating registries. Peeva makes its registry records searchable through the AAHA tool.

When a microchip is scanned, the chip’s number must be recorded, and various registry websites need to be checked until a match is identified. In response to this challenge, the American Animal Hospital Association (AAHA) created the Pet Microchip Lookup Tool. This tool streamlines the process for busy pet care professionals by conducting simultaneous searches across multiple registries, saving them valuable time.

Pet care professionals can use the AAHA lookup tool to search multiple registries with a microchip ID. If the ID is registered, the tool displays the logo and telephone number of the participating Pet Recovery Service Provider. The tool does not store or disclose pet-owner information; the finder then contacts the registry shown. Peeva makes its registry records searchable through the AAHA tool and provides live, around-the-clock support to complete the recovery.

The AAHA pet microchip lookup tool doesn’t maintain its own database; instead, it functions as a search engine. It searches participating primary registries associated with the brand of the microchip implanted in the pet. Notably, the lookup tool doesn’t reveal the pet owner’s contact information. Instead, it provides the name of the primary registry the microchip is registered with, necessitating a subsequent call to that specific registry.

You can search the AAHA Microchip Registry Lookup. You may also want to call the registry to ensure you get through to a live rep right away. If you don’t, you may want to consider enrolling your pet with Peeva where our dedicated team is available around-the-clock to support you.

Visit any veterinary clinic to have your pet scanned for a microchip, checking if one is present and readable. Note that your pet’s microchip may not be an ISO-standard one, limiting universal readability. If you’re certain your pet has an unread chip, consider implanting a second ISO chip, ensuring both are registered. Keep in mind that a scanner reads the first microchip detected, and simultaneous reading of two microchips is not possible. Since very few pets have two microchips, an unregistered chip will be assumed as the only one if detected first.

Yes. A range match or registry listing does not confirm enrollment. Registration must include an enrollment date and accessible owner data.

It indicates the microchip is not registered in that database, even if the registry name appears.

A legitimate pet recovery service distributes microchips to veterinary clinics, shelters and rescues, maintains the registration records behind them, and staffs a telephone line so a finder can reach a person when a pet turns up. A modest fee funds that support.

A registry that neither distributes chips nor offers live support has little to offer when your pet is found. Free services in particular vary: read the privacy policy to learn what the service does with your contact data and whether anyone answers the phone.

Participation alone does not require proof of active support, data verification, or live assistance.

Unauthorized or incorrect registrations can occur, leading to disputes, delays, or failed reunifications.

Registries that do not distribute chips lack accountability in the recovery chain and often provide no real reunification services.

If a registry is not actively searched by professionals, the owner information is effectively inaccessible, preventing timely reunification.

Peeva’s microchip lookup is free and tells you whether a number is registered. Recovery itself — a maintained record, instant notification and a person who answers the phone — is what a registration fee pays for. What to check before relying on a free registry.

Both the current and the new owner complete a transfer of ownership form on the pet ownership page. The new owner then enrolls the pet with Peeva.

Chips implanted by a shelter, breeder or vet are often registered to them rather than to you. Both parties complete a transfer of ownership form on the pet ownership page so the record shows the correct owner.

A microchip can only be registered with Peeva one time. If there is ever an attempt to register a microchip with Peeva a second time, Peeva support gets an instant alert that there was a duplicate attempt. We then call the original owner to learn if they re-homed their pet. If we learn the pet was stolen, we work with the original owner and, where appropriate, law enforcement. We recover a number of pets this way. Please see checks and balances.

No. Registry records are changed by the registry, at the request of the registered owner. A vet can read the number and help you find the registry, but cannot edit your record.

Yes. Any clinic can scan your pet and read the number out, provided its scanner supports the chip’s frequency. If a clinic reports “no chip found” on a pet you know is chipped, ask for a scan with a universal scanner.

Lost Pets & Recovery

1. Call Peeva at 833-PEEVA-CO (833-733-8226) — support is live 24/7/365 — or send a lost pet alert from your dashboard, which notifies every clinic and shelter within 50 miles of where your pet was last seen.
2. Confirm the phone number on your pet’s registration is current.
3. Contact nearby shelters and veterinary clinics directly and give them the microchip number.

How Lost Pet Alerts work.

Alerts typically include:

  • Pet name (or “your pet” if not provided)
  • Organization name (clinic/shelter/rescue)
  • Address (street, city, state, postal code)
  • Organization phone number
  • A link/CTA to maps (when available)

When a microchip ID that’s enrolled in Peeva is searched by a connected organization, Peeva can notify the pet owner and help coordinate reunification based on the owner’s privacy settings.

Owner privacy matters: Some owners choose not to share personal info publicly. In those cases, Peeva contacts the owner and coordinates the handoff.

Whenever possible, Peeva can offer to connect calls. If the owner is not reachable, a voicemail may be left and a text/email can be sent with the finder’s details, depending on account settings and available contact channels.

Bring the pet to a veterinary clinic or shelter to scan for a microchip. Write the ID down exactly as shown.

If the scan indicates Peeva may be involved, call 833-PEEVA-CO (833-733-8226) or email support@peeva.co with:

  • The microchip ID
  • Your name + phone number
  • Where the pet is being held (clinic/shelter/rescue + address)

We’ll contact the pet owner and coordinate reunification.

A microchip is a unique ID number. It only works if that ID is linked to your current contact info in a registry that retains the data and can support reunification.

If the chip is not enrolled, register here: https://fetch.peeva.co/sign-up.

Common failure points include:

  • Microchips that were never truly enrolled in a registry that maintains data and supports recovery
  • Outdated owner phone/email
  • Incompatible scanners or missed scans
  • Registries that do not answer phones or cannot coordinate a handoff
  • Lack of coordination between finder, shelter, and owner

When no one actively intervenes, pets fall through the cracks.

Peeva’s own research found that 86% of pets reported missing were never recovered. See the research.

In the largest published shelter study (Lord et al., JAVMA 2009; 7,704 microchipped animals, 53 shelters), microchipped dogs were returned to their owners 52.2% of the time and microchipped cats 38.5% — far higher than strays overall (21.9% and 1.8%), but still leaving a large share not reunited. The reasons the researchers found were incorrect or disconnected phone numbers, owners who did not return calls, chips registered in the wrong database, and chips that were never registered.

Peeva’s missing-pet study found 86% of pets reported missing were never recovered. Read the research.

A GPS collar tells you where your pet is right now; a registered microchip is what gets your pet back once someone has found it. Use both. A QR tag on the collar helps a finder reach you quickly, but tags and collars can come off, and the chip cannot.

Not routinely. In Peeva’s 2015 national survey of 1,826 veterinary professionals, only 11 said every pet is scanned as standard procedure. Ask your vet to scan at each visit. Practices in the Peeva network scan because the pet’s record appears when they do. See the survey.

Due to time, staffing, and resource constraints, if no registration data is immediately available, shelters may rely on the person presenting the animal rather than initiating a lengthy lookup process.

Reunification often depends on immediate human coordination. Without live support, calls go unanswered and pets remain unclaimed.

The recovery process stalls. Finders and shelters cannot reach owners, and pets may be held, transferred, or euthanized unnecessarily.

Scanners

No. Pet microchips operate on 125 kHz, 128 kHz or 134.2 kHz, and some are encrypted. A scanner that does not support a chip’s frequency reports “no chip found” even though a working chip is present. Peeva’s scanner reads all three frequencies, including encrypted chips. Modern scanners from other manufacturers read most chips, but not all.

Peeva’s scanner reads 125 kHz, 128 kHz and 134.2 kHz microchips of any brand, including encrypted chips. Peeva’s software also works with any scanner that connects to a desktop by USB or Bluetooth. Universal microchip scanners.

If your pet is scanned by Peeva, Your pet’s complete life history will show up on the computer screen. If your pet is scanned by a typical microchip scanner, the microchip ID will display and that’s it. That number will then need to be manually searched in multiple registries until a match is found.

Scanner limitations, incorrect scanning technique, incomplete scans, or incompatible frequencies can all result in missed detections.

Encrypted chips require compatible scanners. Without them, the chip may not be readable at all.

Time pressure, lack of equipment, staff shortages, and historically low success rates discourage routine scanning.

In Peeva’s 2015 survey of 1,826 veterinary professionals, only 11 said every pet is scanned as standard procedure. See the survey.

Best practice is to scan multiple times, at intake, during holding, and before transfer or adoption.

They should and microchip scanning should be the standard operating procedure, but there is no federal or state regulation of microchip standards in the U.S., and different manufacturers are able to produce and patent different microchip technologies with different frequencies. Because of market competition, animal shelters and veterinary clinics are able to choose from several microchip manufacturers and scanners. Microchip scanners are expensive, and it is often cost-prohibitive to purchase several types of microchip scanners.

Providing veterinary professionals with the ability to pull up a pet’s complete medical history by scanning a microchip makes a veterinary professionals job easier as it streamlines workflow by making the transfer of vital health information quick and easy. This ensures pet owners that their pet’s microchips will be scanned and read.

Yes. Scanners are sold openly and need no licence. Shelters, veterinary clinics, groomers, daycares and many police departments keep one. If you find a pet, any of them can scan it for you.

Veterinary Professionals & Shelters

Yes. If you have a Peeva professional login (Site ID), you can search the microchip ID in Peeva.

Important: Microchip IDs are typically 9, 10, or 11 digits. Enter the number exactly, then confirm it before searching.

If a microchip is not registered, we may have no owner contact details to provide, and we may not have distribution details available for unregistered chips.

If you still need help verifying whether it may be a Peeva microchip, email info@peeva.co with the microchip number. If the chip is enrolled, someone can follow up.

Our policy is to prioritize owner privacy. We can notify the owner and offer to connect the call when available. If the owner is not reachable, a voicemail may be left and (when enabled) a message can be sent to the owner with the finder’s contact details so the owner can decide how to proceed.

If a clinic/shelter wants direct access features over time (search, enrollments, chip ordering, etc.), they will need to create a Peeva professional account as those capabilities expand.

To get a Site ID, the organization signs up with their organization details (email, organization phone, and physical address). A Site ID links searches performed under that login to the organization’s contact details for scan notifications.

If you need the current onboarding path set up or re-enabled, email support@peeva.co.

We prioritize pet owner privacy. In most cases, Peeva will contact the pet owner on your behalf and coordinate reunification.

We’ll ask for your contact details so the owner can reach you or the organization where the pet is being held.

Want direct contact capability? Shelters and veterinary organizations can join Peeva to access professional workflows and notifications.

Integrating pet microchip IDs with medical records in a centralized registry and pet portal offers several advantages for veterinary professionals when using our universal scanner. This streamlined process saves time, cuts down on redundant costs, and optimizes workflow. Pet owners can be confident that their pet’s microchip will be scanned and read if their pet is ever lost.

Features include:

  • Lab history and due dates
  • Appointment requests
  • Access to veterinarian-recommended Pet Care Guides
  • Photo uploads of pets
  • Medication refill requests

Data & Standardization

Not all microchips can be read by all scanners. There are multiple microchip companies with no standard between them: multiple chip types, multiple scanners, three operating frequencies, multiple cataloguing systems and multiple registration databases. Peeva’s analysis: the issue with microchip scanners.

There are standards in Canada and the EU. However, pet ownership is not regulated in the United States. This is why the potential of RFID and microchip technology is limited. There has been a push towards an ISO standard here in the United States for almost 2 decades.

There are multiple microchip companies with multiple scanners, multiple radio frequencies, and multiple registration databases. Because there is no standardization, there is a lack of scanning consistency altogether. Further, The Animal Welfare Act does not authorize the USDA-APHIS to regulate private pet ownership and concluded that it cannot mandate a national standard for pet microchips or scanners. There have been various attempts to petition this law by various factions and numerous initiatives to introduce new laws by other factions – for at least 13 years. Needless to say, they have all been unsuccessful. Peeva’s approach is to read every chip rather than wait for a standard.

There are multiple microchip companies with multiple scanners, multiple radio frequencies, and multiple registration databases. As a result of no standardization, there is a lack of scanning altogether. See Peeva’s national survey on microchip scanning.

Furthermore, the Animal Welfare Act does not authorize the USDA-APHIS to regulate private pet ownership and concluded that it cannot mandate a national standard for pet microchips or scanners. There have been various attempts to petition this law by various factions and numerous initiatives to introduce new laws by other factions for at least 13 years.

Peeva reads all microchips and Peeva’s microchips can be read by all ISO-compatible scanners. Peeva’s software works with any scanner that connects to a desktop PC.

Multiple registries may claim the same numeric ranges, making it unclear where the chip is actually registered.

A prefix indicates possible distribution, not active registration or owner data availability.

Competing commercial interests, lack of regulation, and fragmented systems have prevented universal adoption.

Incompatible scanners, databases, and workflows increase missed detections and slow recovery.

If scanner can read a microchip, the microchip ID needs to be written down and multiple websites need to be visited until a match is found. Then that registry needs to be called. Calls are often placed on hold with very long wait times. Veterinarians do not have the time staff or resources to accommodate for the overall process. This has led to a lack of scanning altogether. Peeva’s analysis: the data problem.

By pairing large data sets acquired via multiple EHR / EMR software systems and universally displaying this data in a simple intuitive database, Peeva streamlines workflow by making the transfer of information quick and easy. Any veterinarian in our network can pull up a pets complete medical history by scanning a microchip while instantly notifying the pet’s rightful owner with the exact location.

By partnering with leading organizations in the animal health and technology space, high volume veterinary hospitals, Peeva is building a network with a critical mass of data where the individual pet owner is involved to opt in every step along the way.

Peeva pairs pet identification numbers with pet medical records into Peeva Fetch, our central registry / national pet database and pet medical records pet portal.

Pet owners have access to their own pet’s updated medical record at all times.

The ability to track not only information but also data relationships is invaluable for Veterinary care, and intelligence. Currently, the creation and flow of new and existing information overwhelm databases, due to the lack of uniformity and efficiency. With the ever-growing amount of data and the need to extract useful information, a new system of data organization is needed.

Our innovative platform for the veterinarian field stores, tracks, and retrieves data by implementing logical relationships between entities of data using proprietary referent tracking. Our system dramatically increases efficiency and reduces errors which by design will prove to be particularly useful in coordinating data entered at multiple sites. It works well with various on and offline content management systems and like other SaaS and subscription fee services it will be easily accessible with a web browser or mobile device. It also requires no additional software, no on-site installation and no waiting.

Manual lookup requires writing down IDs, searching multiple databases, and making phone calls—an impractical workflow during emergencies.

When data is siloed, no single system has a complete view, delaying or preventing owner contact.

When scanning rarely leads to successful outcomes, professionals deprioritize the practice.

Delays increase holding times, costs, and the risk of euthanasia.

Immediate access enables instant owner notification, rapid verification, and faster reunification.

Privacy & Confidentiality

Peeva prioritizes pet owner privacy. Depending on the privacy settings associated with your account and the context of the lookup, Peeva may coordinate reunification without sharing your personal contact details with the public.

If a finder requests owner contact details, Peeva may instead contact the owner directly and share only the finder/organization details needed to reunite the pet—based on the owner’s privacy settings.

Yes. Your contact-sharing preferences can be adjusted. If you don’t see those options in your account today, email support@peeva.co and request a privacy/contact-sharing update.

Pet owners typically provide a phone number and email address (and pet name, if available) so Peeva can contact them quickly if the pet is found.

Peeva uses your enrollment data to support pet reunification and account functionality. For full details, review:

Pet owners provide contact channels at signup and can update them later. Notification channels may include email and/or SMS depending on what you provided and what is enabled in your account.

Support & Your Account

Email support at support@peeva.co.

Tip: Include your account email, your pet’s microchip ID (if you have it), and what you’re trying to do (register, update info, report lost, etc.).

Go to the Peeva sign-in page and click Forgot Password. A reset link will be sent to the email address on your account.

Sign in to your Peeva account and update your contact fields. If you can’t access your account, email support@peeva.co and we’ll help you regain access.

Important: Outdated contact info is one of the biggest reasons microchips fail during reunifications.

Add a trusted backup contact (family/friend) so there is always someone reachable if you’re unavailable. If you don’t see the option in your account, email support@peeva.co and tell us you want to add a backup contact.

Ask any veterinary clinic or shelter to scan your pet. The scanner will display the microchip ID. Write it down exactly as shown.

If you recently adopted, ask the rescue/shelter for the microchip paperwork they received at intake.

First, confirm your email and phone number are correct in your account.

  • Check spam/junk folders for email notifications.
  • Make sure you can receive SMS on the phone number listed.

If everything looks correct, email support@peeva.co and we’ll help troubleshoot.

If you have a microchip ID and it is not enrolled in a registry that maintains the data and supports reunification, the microchip can’t do its job.

To enroll your pet with Peeva, start here: https://fetch.peeva.co/sign-up.

  • Your account email (or the email you used to register)
  • Your pet’s microchip ID (9–11 digits if known)
  • Pet name (if known)
  • What you’re trying to do (update info, verify registration, report lost, etc.)
  • If this is about a found pet: finder/organization name + phone number + location

Pet Microchip Brand Guide

Important: a prefix/range match does not guarantee a pet is enrolled. Enrollment must be confirmed by an actual registration record.

Chip Format (Examples) Brand / Distributor # Digits Frequency Registry Contact
982XXXXXXXXXXXX
9A1XXXXXXX
24PetWatch 15 (numeric)
10 (alphanumeric)
134.2 kHz
125 kHz
24PetWatch 866.597.2424
956XXXXXXXXXXXX
4XXXXXXXXX
TVNXXXXXXX
AKC Reunite 15 (numeric)
10 (alphanumeric)
9 (alphanumeric)
134.2 kHz
128 kHz
125 kHz
AKC Reunite 800.252.7894
977XXXXXXXXXXXX
XXXXXXXXXX
XXX*XXX*XXX
AVID 15 (numeric)
10 (alphanumeric)
9 (alphanumeric)
134.2 kHz
128 kHz
125 kHz
AVID 800.336.2843
981010000XXXXXX
981XXXXXXXXXXXX
98102000XXXXXXX
0D0DXXXXXX
0A1XXXXXXX
Bayer / Banfield / Datamars / Microfindr / ResQ 15 (numeric)
10 (alphanumeric)
9 (alphanumeric)
134.2 kHz
128 kHz
128 kHz
PetLink 877.PETLINK / 877.738.5465
7E1XXXXXXX Microchip ID Systems 10 (alphanumeric) 128 kHz Buddy ID 800.434.2843
985XXXXXXXXXXXX
4XXXXXXXXX
HomeAgain 15 (numeric)
10 (alphanumeric)
134.2 kHz HomeAgain 888.466.3242
991XXXXXXXXXXXX
900XXXXXXXXXXXX
990XXXXXXXXXXXX
992XXXXXXXXXXXX
Peeva (Arf ID) 15 (numeric) 134.2 kHz Peeva 833.733.8226
941XXXXXXXXXXXX PetKey 15 (numeric) 134.2 kHz PetKey 734.600.3463

If a microchip is registered with an AAHA-participating provider, the lookup results should show the provider’s logo, phone number, and date of enrollment. If those are not displayed, do not assume it is registered.

Have more questions?

We’re available 24/7/365. Get in touch today.